Support Contacts
Solutions for Products and Systems
Our highly-trained technical and product specialists deliver customized support and information tailored to meet your needs.
Access Control
Support Options for CEM Systems
Phone and Email: EMEA Technical Support | Asia Pacific Technical Support
Website: www.cemsys.com
Technical Library (Login Required)
Phone and Email: EMEA Technical Support | Asia Pacific Technical Support
Website: www.cemsys.com
Technical Library (Login Required)
Support Option (Email) for Kantech and Software House hardware and software
Global Email Support: access-support@jci.com
Global Email Support: access-support@jci.com
Support Options for Kantech
Phone | Email | Global Contact details
Website: www.kantech.com
Technical Library
Software Downloads (Login Required)
Phone | Email | Global Contact details
Website: www.kantech.com
Technical Library
Software Downloads (Login Required)
Support Options for Software House
Phone | Email | Global Contact details
Website: www.swhouse.com
Technical Library
Software Downloads (Login Required)
Phone | Email | Global Contact details
Website: www.swhouse.com
Technical Library
Software Downloads (Login Required)
Video Surveillance
Support Options
Phone and Email: Global Contact Details
Website: http://www.americandynamics.net/
Technical Library
Software Downloads (Login Required)
Phone and Email: Global Contact Details
Website: http://www.americandynamics.net/
Technical Library
Software Downloads (Login Required)
Support Options
Phone: North America:+1-317-845-5710 (option 2 - English) | Global Contact Details
Website: www.exacq.com
Support Form | Knowledge Base
Manuals | Software Downloads
Phone: North America:+1-317-845-5710 (option 2 - English) | Global Contact Details
Website: www.exacq.com
Support Form | Knowledge Base
Manuals | Software Downloads
Support Options
Phone and Email: Global Contact Details
Website: https://www.illustracameras.com/
Technical Library and Software
Phone and Email: Global Contact Details
Website: https://www.illustracameras.com/
Technical Library and Software
Converged Solutions
Connected Partner Program
Inquiries on the Connected Partner Program for C•Cure 9000, CEM Systems, DSC, exacq, Illustra, Kantech, American Dynamics, victor, and VideoEdge.
Email: connectedpartnerprogram@jci.com
Website: connectedpartnerprogram.partnerproducts.com
Inquiries on the Connected Partner Program for C•Cure 9000, CEM Systems, DSC, exacq, Illustra, Kantech, American Dynamics, victor, and VideoEdge.
Email: connectedpartnerprogram@jci.com
Website: connectedpartnerprogram.partnerproducts.com
Cyber Solutions
Inquiries or reporting a potential vulnerability.
Email: productsecurity@jci.com
Website: www.johnsoncontrols.com/cyber-solutions
Inquiries or reporting a potential vulnerability.
Email: productsecurity@jci.com
Website: www.johnsoncontrols.com/cyber-solutions